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  1. #1
    VXRed
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    31st October 2018
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    Default Radiator steaming - but no loss of coolant

    Hi folks

    VXR ownership is not really what I hoped it would be!

    I've had my Corsa Nurburgring exactly 4 weeks, and I'm having issues already.

    The other day, whilst stuck on the motorway, steam started rising up from the front of the radiator. Slightly panicked, I managed to get over to hard shoulder, cool down and check the temp in the hidden menus.

    Temp said 98 degrees Celsius - not especially hot. The fan certainly hadn't kicked in, but there was a lot of steam coming from the front of the radiator. However, there has been no loss of coolant from the reservoir.

    Today, I swapped out the ballast resistor on the radiator, to see if that solved the fan issue. Got to about 100, and still no fan, but plenty of steam as I let it idle.

    The engine is only 1500miles old - so I don't want to see this one pop. Anyone got any ideas as to what's going on? I did wonder whether the rad was corroded or if there was a blockage in the coolant system, meaning the coolant was staying in the reservoir, and not circulating around the system. Or perhaps there is oil and coolant still on the radiator from when the last engine expired?

    Any feedback or previous experience of this happening elsewhere, and possible fixes would be appreciated. Thanks in advance.

    PS - I have a Network Q Warranty - but I cannot afford to wait for two weeks for the to take the car in, and then for them to have the car for three weeks to solve what might be a simple fault.
    Last edited by Stickler; 1st December 2018 at 05:03 PM.

  2. #2
    Are you VXR enough? vxrmjp's Avatar
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    Default

    If you have a network q warranty, you need to take the car back to the dealer. Regardless of the warranty terms, you have legal rights to ensure the car is free of major issues. The problems you describe would likely be interpreted as major, but after 4 weeks, you need to act very fast indeed!
    By trying to fix the car yourself you will likely invalidate the warranty entirely, so my advice is don't. You got the warranty for a reason, so use it.
    My advice is to contact the selling dealer, arrange to take the car in, demand a fully insured loan car that is free of charge. If they don't have one, hire one and send them the invoice for it, but tell them of your intentions beforehand. They may want to sort it out another way.
    Regarding the fault, air lock, thermostat and issues with the power supply to the fan or the fan itself spring to mind.

  3. #3
    VXRed
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    31st October 2018
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    I've called Network Q - they want £51 simply to look over the car at my local garage to diagnose what's wrong. They will then tell me me whether the repair is covered under warranty. This is why warranty's do my head in. So I'm now chasing Brandish Vauxhall, Coventry, seeing as they sold me the car, to see what they have to say for themselves. Beginning to regret this purchase.

  4. #4
    Are you VXR enough? vxrmjp's Avatar
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    Your legal rights will be against the selling dealer, more so than the warranty company, as it's the dealer who sold you the warranty.
    I've never paid for diagnostic work in my life, nor would I. As this issue started early on in your ownership, the dealer does have some responsibility to ensure the car is fit for purpose. If you cannot drive it without overheating, then it's not reasonably fit for purpose.
    The most common mistake made when people are being fobbed off by businesses is not standing their ground and the communication being with junior staff.
    You need to follow up everything in writing, email is fine, stick to the fundamental points and don't go off at tangents. You need to be communicating with the MD, not those lower down as they won't have authority to resolve the issues. Stay perfectly polite, but very firm and don't budge from your stance as it shows weakness.
    The county court is a very effective threat, it's highly unlikely to actually get to that as the cost to a company in defending a claim is substantial and cannot be claimed by them even if they win the case.
    If you on me with some details I can send you a template email which may help.

  5. #5
    VXRed
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    Thanks for the heads up VXRMJP.
    I'm calling the dealership that sold the car again this morning. They open at 10am. I'll see what they have to say.
    I always follow up phone calls with emails detailing what was said.

  6. #6
    VXRed
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    31st October 2018
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    So the latest on the Corsa...

    Took the car into local Vauxhall garage 10 days ago. After some investigative work, the garage filed a work card. As suspected, a new radiator is required, because there’s a big hole in the top. But it also needs a new gearbox! Not a surprise with the noise it’s making.

    Unsurprisingly, the warranty company didn’t want to cough up £3500 for all the parts and labour, so the last fews days have been spent waiting for Network Q and Brandish Vauxhall (Coventry) to come to some sort of arrangement over the costs for the work.

    Finally, today, Network Q have agreed to pay for the gearbox to be sent away to be refurbished, and a brand new radiator and cooling system to be fitted. I guess the upside is that I’ll have a near to new drivetrain, with the brand new engine that went in a couple of months ago too, before I bought the ‘Burg.

    Cannot fault local Drive Vauxhall Dealership (Bury St Edmunds). They have been excellent thus far; and long may that continue.

    Sadly I won’t have the car back until at least the second week in January, by which point I’ll have been without the ‘Burg for over a month.

    I hope I never meet the muppet who owned the car before me. He might even be on here for all I know. Clearly a racer of the highest order to have killed an engine, a gearbox and cooling system, before trading it in, ready for some unsuspecting buyer (me), to have to put right his wrongs. Thank the LORD, Network Q are paying up to get my car back on the road.
    Last edited by Stickler; 17th December 2018 at 11:57 PM. Reason: More details

  7. #7
    Are you VXR enough? Arron D's Avatar
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    Gearboxes on these cars ain't great to start with but I agree it seems the car was abused. Good news that the warranty covered all the faults, hopefully now you can enjoy a stress free time with your new car (when it's back) and enjoy it like it should have been
    Corsa D Vxracing Various bits & bobs done
    http://www.vxronline.co.uk/forum/sho...rsa-D-VxRacing

  8. #8
    VXRacing ahead Euro's Avatar
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    Time will fly by and all will be sorted for you to enjoy it in the better weather

  9. #9
    VXRed
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    Thanks folks. Yeah, hopefully it will be the last of the faults for a while.

  10. #10
    VXRed
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    A quick update. Had a call yesterday to say that there’s a holdup getting the gearbox refurbished. Gonna go down to the garage tomorrow to see what the hold up is all about. So the saga appears to be continuing. I’ll keep folks posted.

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