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  • complaints to vauxhall re arctics

    Anyone got a contact number so i can speak to someone in THIS country re the distribution of arctics. Am not happy that cars are being sent to dealers, when they have not been sold. I know what the allocation system was, but to say it has deviated from that is an understatement.

    I know of 3 people inc myself that are not happy seeing cars advertised for sale that could of gone to waiting owners.

    The bottom line is, Why did I put a deposit on a car when I could of waited till now and just gone in and bought one there and then.

    Have spoken to Vauxhall customer helpline. Spoke to Milanea in BUDAPEST.
    enough said.

  • #2
    PM Dougie. He'll answer all your questions I'm sure, If he can't, he'll know someone who can.

    I haven't got a number for him to hand I'm afraid.
    Aston Vauxhall
    VXR Specialists - 01664 869427 - AstonVauxhall.co.uk
    Talk to us on Facebook, Twitter & Google+
    Live Chat Now!

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    • #3
      cheers aston me man. will try to pm.

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      • #4
        There have been Arctics sitting on Fleabay for some time now.

        Why don't you ask your dealer to do a little work and source one from another. I'm sure they could do this. Mine did on my standard Corsa when I said I wasn't prepared too wait. No joy then say your cancelling and buying VW.

        Contacting VX will achieve nothing.

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        • #5
          I know there is one sitting at the dealer in Shetland, there Ring sat for a year before it sold .. A waste of time !!!

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          • #6
            This is no different to the Burg situation - can't see you getting anywhere with it TBH

            Astra

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            • #7
              tbh most of the ones one ebay are jus advert and the dealer entices you to buy it even tho they havnt even recieved the car yet, i've seen it all before!! i actually had my car from another dealer in the end, not sure which one tho but it is true wot u are saying, it's stupid that dealers have got one and not sol em etc., tashy boy, have you had any ETA on it at all!?!?? Ask your dealer to contact someone to see if you can get it from another dealer!

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              • #8
                Is it just a standard arctic you are after? if so then i reckon you have a gd right to be pee`ved off. but if ordered one with extras then you can`t complain i`m afraid.

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                • #9
                  i havnt put a deposet on my artic.. my dealer loves me lol

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                  • #10
                    Originally posted by tashyboy View Post
                    Anyone got a contact number so i can speak to someone in THIS country re the distribution of arctics. Am not happy that cars are being sent to dealers, when they have not been sold. I know what the allocation system was, but to say it has deviated from that is an understatement.

                    I know of 3 people inc myself that are not happy seeing cars advertised for sale that could of gone to waiting owners.

                    The bottom line is, Why did I put a deposit on a car when I could of waited till now and just gone in and bought one there and then.

                    Have spoken to Vauxhall customer helpline. Spoke to Milanea in BUDAPEST.
                    enough said.
                    Someone may correct me if im wrong here but dont dealerships purchase these cars theoretically from vx as obviously the more they purchase the better deals they can offer customers as they get better discounts so in theory although you may be frustrated certain dealerships will have placed an order before yourself and paid for it then attempting to sell it on their forecourt and make their profit which is what they are in business for.This is why they are called Astons , Pomphreys , W.J.King etc as they are independant dealerships not vauxhall owned showrooms belonging to vauxhall..Also it is important for the brand for dealerships to have new vehicles alongside customers so potential customers can view the cars at a dealership..

                    This is my interpretation of it ....
                    HeavenlyDetail
                    .
                    Youtube Channel - HeavenlyDetail

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                    • #11
                      Originally posted by Bainie View Post
                      I know there is one sitting at the dealer in Shetland, there Ring sat for a year before it sold .. A waste of time !!!
                      Lol, yep they have one in iv seen it.
                      Im in just at Shetland at the mo for work.

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                      • #12
                        Originally posted by Discobiskit View Post
                        Is it just a standard arctic you are after? if so then i reckon you have a gd right to be pee`ved off. but if ordered one with extras then you can`t complain i`m afraid.
                        i agree it depends on what extras you ordered

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                        • #13
                          I felt the same, I was told just over a week ago that mine would be delayed until the 3rd week of January. As you can imagine I wasn't happy.
                          Then I got a phone call on Tuesday to say that it had arrived. Bloody idiots.
                          Anyway, I've just been to have a look and I pick her up on Friday. Excited again now

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