Hey.
So i've not really post on here before but I need a rant
So i rang up my insurance company earlier to see how it affects my premium with a re-map... they point blank tell me they don't cover them... i ask them to double check because i know people who are covered with them. The guy went to get a manager and I got cut off. So i ring back, explain it again, get put through to the manager who explains they specifically do not cover remaps of any kind... again it cuts off... so i ring back a third time only to be told i'm failing DPA because my date of birth is wrong! I spoke to some guy and his manager who both refused to talk to be because I can't pass DPA!!??
So now i have to go to the effort of ringing them tomorrow to complain about the fact that if my date of birth is wrong on their system they've broken DPA the 6 or so times i've rang them so far this year and they've been happy to charge my credit card and give me every bit of information I could ever want!
Ah well, i'm smelling some compensation, maybe a full refund of my premium?!?
So i've not really post on here before but I need a rant

So i rang up my insurance company earlier to see how it affects my premium with a re-map... they point blank tell me they don't cover them... i ask them to double check because i know people who are covered with them. The guy went to get a manager and I got cut off. So i ring back, explain it again, get put through to the manager who explains they specifically do not cover remaps of any kind... again it cuts off... so i ring back a third time only to be told i'm failing DPA because my date of birth is wrong! I spoke to some guy and his manager who both refused to talk to be because I can't pass DPA!!??

So now i have to go to the effort of ringing them tomorrow to complain about the fact that if my date of birth is wrong on their system they've broken DPA the 6 or so times i've rang them so far this year and they've been happy to charge my credit card and give me every bit of information I could ever want!
Ah well, i'm smelling some compensation, maybe a full refund of my premium?!?

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